- US Returns
Initiate your return within 60 days of the purchase date by accessing our Returns Portal to generate a one-time use pre-paid label.
We are currently experiencing an unusually high call / email volume. Please note it could take 10-14 business days to process and refund your order. You will receive a confirmation email once it has been processed.
Please allow 3-5 business days for your refund to appear back on your original payment method
- US Exchanges
Initiate your exchange within 60 days of the purchase date by accessing our Returns Portal to generate a one-time use pre-paid label.
Exchanges will ship out within 5 business days after being processed and will take 2-5 business days to arrive.
Exchanges are subject to product availability.